Shipping policy
Shipping Policy
Draft for legal review, 2026-11-08.
1. Delivery area. Addresses in Israel only.
2. Cost.
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Free shipping anywhere in Israel on orders of ₪300 or more, including cold-chain shipping.
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Orders under ₪300: a shipping fee of ₪150.
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The final shipping cost is stated in the quote or order confirmation.
3. Lead times. The estimated delivery date is given in the quote or order confirmation. Dates are estimates and depend on the manufacturer. Delays at the manufacturer or in freight do not entitle the customer to compensation, but we will keep you informed.
4. Partial deliveries. We may deliver an order in several shipments and invoice each one.
5. Cold chain. Refrigerated or frozen items ship in insulated packaging with dry ice or gel packs as needed, on suitable days and times. The customer must make sure someone receives the shipment and stores it immediately.
6. Receipt. Inspect the shipment on arrival and report any problem under the Return Policy. Risk passes to the customer on delivery to their address.
7. Instruments. Installation and training, where included, are scheduled separately.
Contact: danyel@danyel.co.il | +972-8-9366066 | Sun–Thu, 09:00–16:00

